FAQ's

SHOP POLICIES: 

PROCESSING TIME: The time I need to prepare an order for shipping varies - see individual item for details.

SHIPPING:  Estimated ship time is 3-5 business days. I do my best to meet these shipping estimates, but cannot guarantee them as it depends on shipping location, etc. Customers are responsible for providing correct shipping address - mis-delivery due to incorrect address entry is not sellers responsibility. Shipping rates are for Continental United States - rates to Hawaii, Alaska, and International will vary. Please contact me for pricing.

PACKAGING: Items are packaged and filled with recycled and re-usable packaging material when possible! 

RETURNS & EXCHANGES: I do not accept returns or exchanges on any items. If you have an issue with your order, please contact me within 48 hours of receiving the item! 

CANCELLATIONS: I will gladly accept cancellations and give a full refund within 24 hours from the time an order is placed if the order has not yet been shipped.

Please feel free to contact me with any questions or concerns. Solstice Woodworks is committed to providing quality, eco-conscious, and long lasting products!

Interested in a custom order? Contact me for more info!